Workforce Skills Training

For any business, continuous development of workforce skills is a crucial element to personal and organizational success. SouthernTech provides online or instructor-led training in a wide array of professional development topics targeted to improve personal soft skills throughout all levels of your organization. Whether you are looking to improve organizational communication from the C-suite to providing frontline employees with the knowledge and skills necessary to become successful within your business, SouthernTech has the instructors and curriculum available to meet your needs. For more information on scheduling your next class, contact us today!

General and Industrial Construction

Accounting for the New Supervisor
Conflict Resolution: Getting Along in the Workplace
Anger Management: Understanding Anger - Yours and Others
Hiring for Success: Behavioral Interviewing Techniques
Orientation Handbook: Getting Employees Off to a Good Start
Generation Gap: Closing the Generation Gap in the Workplace
Problem Solving & Decision Making
Change Management: Change and How to Deal With It
Performance Management: Managing Employee Performance
Business Ethics for the Office
Controlling Anger Before It Controls You - A One Day Primer
Diversity Training: Celebrating Diversity in the Workplace
Employee Accountability
Safety in the Workplace
Workplace Harassment: What It Is and What to Do About It

Business

Career Development

Critical Thinking
Advanced Writing Skills
Public Speaking: Presentation Survival School
Public Speaking: Speaking Under Pressure
Emotional Intelligence
Building Self Esteem and Assertiveness Skills
Communication Strategies
Working Smarter: Using Technology to your Advantage
Mastering the Interview
Customer Service Training: Managing Customer Service
Customer Service: Critical Elements of Customer Service
Skills for the Administrative Assistant
The Minute Taker's Workshop
Business Etiquette: Gaining That Extra Edge
Creating a Dynamic Portfolio
Getting Your Job Search Started
Time Management: Get Organized for Peak Performance
Writing Reports and Proposals
Conquering Your Fear of Speaking in Public

Sales and Marketing

Telemarketing: Using the Telephone as a Sales Tool
Dynamite Sales Presentations
CRM: An Introduction to Customer Relationship Management
Overcoming Objections to Nail the Sale
Prospecting for Leads like a Pro
Selling Smarter
Call Center Training: Sales and Customer Service Training for Call Center Agents
Branding: Creating and Managing Your Corporate Brand
Building Relationships for Success in Sales

Supervisors and Managers

Business Leadership: Becoming Management Material
Coaching: A Leadership Skill
Marketing and Sales
Human Resources Training: HR for the Non HR Manager
Motivation Training: Motivating Your Workforce
The ABCs of Supervising Others
The Professional Supervisor
Negotiating for Results
Delegation: The Art of Delegating Effectively
Team Building: Developing High Performance Teams
Inventory Management: The Nuts & Bolts
Intermediate Project Management
Project Management Fundamentals
Project Management Training: Understanding Project Management
Risk Management
Effective Planning & Scheduling
Meeting Management: The Art of Making Meetings Work
Leadership Skills for Supervisors
Tough Topics: Talking to Employees About Personal Hygiene
Budgets and Managing Money
Advanced Project Management
Stress Management
Survival Skills for the New Trainer
Talent Management
Teamwork: Building Better Teams

Workplace Essentials

SHRM Learning System® for SHRM-CP and SHRM-SCP, 36 PDC's

This course is designed primarily as a certification preparation course for SHRM Certified Professional (CP) and Senior Certified Professional (SCP) examinations. People who take this course have typically worked in human resource positions for at least two years. Book, study material, and 18mo license are included. Test and test fees are NOT included in this course.

Click here or call 580-224-8201 to register now!

To request additional information, use the "Contact Us" form on this web page.

SHRM Essentials of Human Resource Certificate Program, 15 PDC's