Frequently Asked Questions
Student Portal
New to the Student Portal





Error Message
You already exist in SouthernTech's Student Information System
You need to:
- Click the gray Back button
- Enter the email address given at enrollment
- Click Forgot your password? link
- Then check his/her email for the reset message and link

What is the Student Portal for?
Once a you are logged into your account, you can:
- Update Profile information (basic info, phone lists, addresses, account signature)
- You will have to call SouthernTech to update an email address
- View Schedule/Calendar
- View Enrollment(s)details (including Grades and Attendance)*
- View Account financials (make a payment due, view past payments and remaining charges)*
- View and complete Required Documents
- View Wait List and Interest choices
- Enroll in a Program or Class
Where do I view, sign and/or upload documents?
- Log into your Student Portal
- Click on Documents in the blue left hand navigation.
- If you are not diabetic, you do not need to complete the Diabetic Medical Management Plan

Where do I pay or view my receipts?
- Log into your Student Portal
- Click on Accounts in the blue left hand navigation
- To make a payment, click the blue Make a Payment button

Office 365
Video: How do I set up my 2022-2023 Student Email (GoSOTECH)?
How do I set up my 2022-2023 Student Email (GoSOTECH)?
Following are your credentials:
-
- Login Username: [email protected]
- Temporary Password: PassWord123
There will be a few initial one-time steps to be completed before you can fully access your account.
- You will be asked to re-enter your password during first-time setup.
- You will be required to answer security questions that will be used for password resets.
- Note: for security purposes SOTECH temporary password expires in 20 days
- SOTECH (ITS) will NEVER ask you for your password or any personal information via email or text
Once you are logged in, your Office365 login will give you access to the following features:
- SOTECH Email: SOTECH instructors will be communicating important information through this email account
- Canvas: is SOTECH Learning Management System where your instructor will deliver course materials including Discussion, Quizzes, Tests, etc.
- Achademix: this feature allows you to access your Class Schedule/Calendar, Bill Payments, Financial Aid Awards. (This link sends you to an external login. Please use the email given at time of enrollment - it should be your personal email; not your @sotechstudent.org email)
If you are experiencing difficulty with your sign in, accessing any feature above, or have any questions, we will be happy to assist you! Email us at [email protected]
How do I sign in to my instructors Teams site?






How do I join my instructors Teams site?
Check your SouthernTech email for a link to your instructors Teams site.
How can I get notified about Teams activities?
To set up your Teams Notifications, follow the instructions here.
What if I do not have Microsoft Word or Excel to do my work?
All Full Time Program students with a SouthernTech email have access to Office 365 products.
Canvas
How do I download the Canvas Student app on my Android device?
Follow the Android device installation instructions here.
How do I log in to the Canvas Student app on my Android device?
Follow the Android log in instructions here.
How do I download the Canvas Student app on my iOS device?
How do I log in to the Canvas Student app on my iOS device?
How do I download the Canvas Parent app on my Android device?
How do I use the Canvas Parent app on my Android device?
How do I download the Canvas Parent app on my iOS device?
How do I use the Canvas Parent app on my iOS device?
Parent Pointers: Understanding Your Student's Canvas Account
How can I get notified about Canvas course activities?
How to login as a parent observer.
How do I sign up for a Canvas account as a parent? - Instructure Community (canvaslms.com)
SouthernTech's Canvas Address sotech.instructure.com
Student Services
How do I contact my instructor?
How do I schedule a test with the Testing Center?
How do I contact Financial Aid?