Leadership/Soft Skills Training

Tina Graham, Training Developer
(580) 224-8290
Email Tina

A few examples of what we can offer:

General Industrial &

  • Accounting for the New Supervisor
  • Conflict Resolution: Getting Along in the Workplace
  • Anger Management: Understanding Anger - Yours and Others
  • Hiring for Success: Behavioral Interviewing Techniques
  • Orientation Handbook: Getting Employees Off to a Good Start
  • Generation Gap: Closing the Generation Gap in the Workplace
  • Problem Solving & Decision Making
  • Change Management: Change and How to Deal With It
  • Performance Management: Managing Employee Performance
  • Business Ethics for the Office
  • Controlling Anger Before It Controls You - A One Day Primer
  • Diversity Training: Celebrating Diversity in the Workplace
  • Employee Accountability
  • Safety in the Workplace
  • Workplace Harassment: What It is and What to Do About It


  • Conflict Resolution - A One Day Primer
  • Conflict Resolution: Dealing with Difficult People
  • Current Project Management Techniques to Increase Effectiveness - A One Day Primer
  • Negotiation Skills - A One Day Primer
  • Secrets of Change Management - A One Day Primer
  • Stress Relief and Stress Reduction - A One Day Primer
  • Conducting Effective Performance Reviews

Career Development:

  • Critical Thinking
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Public Speaking: Speaking Under Pressure
  • Emotional Intelligence
  • Building Self Esteem and Assertiveness Skills
  • Communication Strategies
  • Working Smarter: Using Technology to your Advantage
  • Mastering the Interview
  • Customer Service Training: Managing Customer Service
  • Customer Service: Critical Elements of Customer Service
  • Skills for the Administrative Assistant
  • The Minute Taker's Workshop
  • Business Etiquette: Gaining That Extra Edge
  • Creating a Dynamic Job Portfolio
  • Getting Your Job Search Started
  • Time Management: Get Organized for Peak Performance
  • Writing Reports and Proposals
  • Conquering Your Fear of Speaking in Public

Sales & Marketing:

  • Telemarketing: Using the Telephone as a Sales Tool
  • Dynamite Sales Presentations
  • CRM: An Introduction to Customer Relationship Management
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Selling Smarter
  • Call Center Training: Sales and Customer Service Training for Call Center Agents
  • Branding: Creating and Managing Your Corporate Brand
  • Building Relationships for Success in Sales

 Supervisors & Managers:

  • Business Leadership: Becoming Management Material
  • Coaching: A Leadership Skill
  • Marketing and Sales
  • Human Resources Training: HR for the Non HR Manager
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Negotiating for Results
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Inventory Management: The Nuts & Bolts
  • Intermediate Project Management
  • Project Management Fundamentals
  • Project Management Training: Understanding Project Management
  • Risk Management
  • Effective Planning & Scheduling
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Tough Topics: Talking to Employees About Personal Hygiene
  • Budgets and Managing Money
  • Advanced Project Management
  • Stress Management
  • Survival Skills for the New Trainer
  • Talent Management
  • Teamwork: Building Better Teams

Workplace Essentials:

  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Business Writing That Works