FAQs

Frequently Asked Questions

New to the Student Portal

To create a student portal account, click the Sign In in the upper right corner of the webpage.

From here, click on Create Account to create the account.

Complete the required fields to create the new account. Click Register to submit.

Click Ok on the next pop-us screen informing about the email coming.

You will receive a verification email confirming the account. You must use the Verify Email button in the email to finish setting up the portal account. Now the you can sign in online.

Error Messages

You already exist in SouthernTech's Student Information System
You need to:

Click the gray Back button
Enter the email address given at enrollment
Click Forgot your password? link
Then check his/her email for the reset message and link

You didn’t respond (click the link) to your email within the allotted time. Or may have reset since this email was sent. Emails are sent out about every 15 minutes. Please be patient as clicking Forgot your password? multiple times will delay the situation.

If this continues, please send an email to achademix@sotech.edu with the subject Student Portal Access

What is the Student Portal for?

Once a you are logged into your account, you can:

Update Profile information (basic info, phone lists, addresses, account signature)
- You will have to call SouthernTech to update an email address

View Schedule/Calendar
View Enrollment(s) details (including Grades and Attendance)*
View Account financials (make a payment due, view past payments and remaining charges)*
View and complete Required Documents
View Wait List and Interest choices
Enroll in a Program or Class

Where do I view, sign and/or upload documents?

Where do I pay or view my receipts?

Where can I see my grades, attendance and transcripts?

How do I update my contact information?

How do I clock in/out if my instructor is using a QR code?

Parent Portal

How do I sign my student's documents?
Can I see what my student sees in his/her portal?

How do I sign my student's documents?

You will need to click the link on the email invitation that you received when your student applied. If you didn't receive one, please check you junk/spam folders. If you cannot locate it, please call (580) 224-8204 and confirm the email address and a new link will be sent. You may also email registrar@sotech.edu.

AFTER your student completes his/her documents they will show in your portal in the My Application section found in the left-hand navigation panel, (If you are using a mobile device, you will need to touch the hamburger/3 horizontal line image in the top left)

Click the pencil on the first document
Review the document all the way to the bottom
Create your signature by Draw, Upload or Type
- You will only have to create this once
Save
Submit
Click/Touch the Home button
Go to My Applications
Review the document all the way to the bottom
Click/Touch the signature area
Save
Submit
Repeat steps 6-11 until there are no more documents in you My Applications section

You may see a message indicating you do not have a student account. That is true because you are registering for a Parent account in this situation.

Can I see what my student sees in his/her portal?

Absolutely! Documents, grades, attendance, enrollments, etc are all visible to you. When you log into your portal, you will click on the name of your student at the top of your left hand navigation panel. (The Student Portal section above will guide you if you need that information once you are in the student's portal.)

Make sure you return to your portal for any enrollments you wish to make.

Office 365

Step-by-Step: How do I set up my Student Email (Office365 | Canvas)?

How do I set up my Student Email (GoSOTECH)?

Access Office 365 and Canvas

Following are your credentials:

25.ltutor@sotechstudent.org

Current Password: sotech#[LastFourStudentID]

sotech#1234

There will be a few initial/one-time steps to be completed before you can fully access your account.

You will be asked to re-enter your current password during first-time setup.

You will need to create a new password with the following parameters:

Minmum of 8 characters

1 CAPITAL letter

1 lowercase letter

1 number

1 special character (!@#$%^&*)

You will be asked to enter a phone number that will be used for password resets.

You may choose to use an email or setup security questions instead

Note: for security purposes SOTECH temporary password expires in 20 days

SOTECH (ITS) will NEVER ask you for your password or any personal information via email or text

Once you are logged in, your Office365 login will give you access to the following features:

SOTECH Email: SOTECH instructors will be communicating important information through this email account
Canvas: is SOTECH Learning Management System where your instructor will deliver course materials including Discussion, Quizzes, Tests, etc.
Achademix: this feature allows you to access your Class Schedule/Calendar, Bill Payments, Financial Aid Awards. (This link sends you to an external login. Please use the email given at time of enrollment - it should be your personal email; not your @sotechstudent.org email)

If you are experiencing difficulty with your sign in, accessing any feature above, or have any questions, we will be happy to assist you! Email us at helpdesk@sotech.edu

Launch the Office 365 app you're using (e.g., Word, Excel, PowerPoint).
Open the document you want to save.

2. Save automatically (recommended):

By default, Office 365 automatically saves your changes to the cloud as you work. This ensures your document is always up-to-date and accessible from anywhere.

3. Save manually:

If you prefer to save manually, click the "Save" button (usually located in the "File" menu).
Choose a location to save the document (e.g., your OneDrive, local computer, or a specific folder).
Give the document a name and click "Save."